business basics by usha

Forget about the top B-schools   ,of course i am the one who always aspires to go to ISB to learn the the best business tricks  but i swear the business startegies i have learnt from the candid sabjiwali bais of mahakali cave road really taught me how to wear that smile and boost the sell.they usually made me buy some xtra vegetable apart from my list.The smart machhiwali at pawai fish market can for sure beat any MBA with her smart conversation.From last three years every sunday morning i try to avoid my regular machhiwali and move forward the nxt shop to cheak the price but the bhabiji sound of my regular one really stops me buying from others.Its not about emotional attachment its about business ethics,to win over your customers.The quality,the personalized touch ,that little xtra effort make customers loyal........to u.